Privacy Policy

01Information we collect

When you request an installation consultation, we collect the information you provide: your name, phone number, email address, project address or ZIP code, and project type. You may also choose to provide an approximate quantity, project description and photographs.

If you contact us by phone or text, we receive the contact information and message content you share. Please avoid submitting financial information, identification documents or unrelated sensitive information. Only upload photos you have permission to share.

02How we use your information

We use your information to respond to your inquiry, understand your project, check whether it is within our service area, coordinate a consultation with our partner window and door company, and communicate about your requested installation. We may also use information to maintain business records, protect the website against misuse and meet legal obligations.

03Sharing with our partner company

When you submit the request form and agree to the sharing described beside it, Andrii Installs may share your contact information and relevant project details, including uploaded photos where needed, with its partner window and door company. The company uses this information to contact you about your request, arrange a consultation and measurements, and discuss products and ordering.

Andrii personally leads installation; the partner company handles consultation, measurements, product selection and orders. The partner’s subsequent handling of your information is subject to its own privacy practices. You may ask us which company will receive your request before you submit your information.

04Other disclosures

Information may also be processed by providers that help operate the website, host or store submissions, deliver email and support our business systems. We may disclose information when required by law, to respond to valid legal requests, or to protect the rights, safety and security of our business, customers or others.

05Calls, texts and email

We and the partner company may contact you by phone, text or email about the project you requested, consistent with your consent and applicable requirements. Submitting a request does not itself complete a purchase or installation agreement.

To ask Andrii Installs to stop contacting you, call or text (619) 703-9822. For messages sent by the partner company, contact that company directly or use the instructions included in its messages. Withdrawing a request does not undo information already shared. Your carrier’s message and data rates may apply.

06Cookies and website analytics

Depending on the website’s configuration, cookies and similar technologies may support essential functions, security and measurement of website use. When enabled, Google Analytics 4 helps us understand visits and interactions, such as clicks on contact buttons and successful form submissions. It may process device and browser information, identifiers, referral information and usage events.

You can manage cookies through your browser and any privacy controls provided on the website. Blocking some technologies may affect website features. Learn about Google’s processing of data at policies.google.com/technologies/partner-sites and its Analytics opt-out browser add-on at tools.google.com/dlpage/gaoptout.

07Uploaded photos and reviews

Photos submitted with an inquiry are used to understand and coordinate your project. Uploading a photo with a request is not permission to publish it in our portfolio or advertising; we will seek separate permission for that use.

If you choose to submit a public review, the review text and display name you provide may be published after moderation. Do not include your address, phone number or other private information in a public review.

08Retention and security

We keep personal information for the time reasonably needed to handle your inquiry, coordinate requested services, maintain relevant records and meet legal obligations. The appropriate retention period depends on the information, the status of the project and applicable requirements.

We use reasonable safeguards intended to protect personal information. No online transmission or storage system can be guaranteed completely secure.

09Your choices and privacy requests

You may choose not to submit a form or optional information. Without necessary contact and project information, we may be unable to coordinate your request.

To ask about your information, request a correction or deletion, or withdraw permission for future sharing, call or text (619) 703-9822. We may need to verify your identity before responding. Requests are handled subject to applicable law and any recordkeeping obligations. If information has already been shared with the partner company, you may also need to contact it directly. Additional rights may apply depending on where you live and the laws that apply to our business.

10External services and children’s privacy

Links to Instagram, mapping services and other external websites are governed by those services’ privacy policies. If third-party content is embedded on the website, the provider may receive technical information when it loads.

Our services are intended for adult homeowners. The website is not directed to children under 13. If you believe a child has provided personal information, please contact us so we can review and address the matter.

11Changes and contact

We may update this Privacy Policy as our website or practices change. The date at the top identifies the latest revision. Where required, we will provide additional notice or seek consent for material changes.

For questions or privacy requests, contact Andrii Installs by phone or text at (619) 703-9822.

Based in Charlotte, North Carolina. Serving selected communities in North and South Carolina.